Legal

Privacy Policy

Last updated: January 1, 2025

Introduction

At Cookify, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights.

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to a plan, or contact support. This includes:

  • Name and email address
  • Billing and payment information (processed securely via Stripe)
  • Website URLs you connect to Cookify
  • Support messages and correspondence

We also automatically collect certain technical information when you use our service, including IP address, browser type, pages visited, and referring URLs.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyse usage patterns to improve the product
  • Detect and prevent fraudulent transactions and other illegal activities

Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following limited circumstances:

  • Service providers: Trusted vendors who assist us in operating our platform (e.g., Stripe for payments, AWS for hosting)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Consent logs are retained for a minimum of 3 years to comply with GDPR audit requirements. You may request deletion of your data at any time by contacting privacy@cookify.io.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@cookify.io.

Cookies

We use cookies to keep you logged in, remember your preferences, and improve our service. You can control cookie behaviour through your browser settings. For full details, see our Cookie Policy.

Security

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, SOC 2 Type II certification, and regular penetration testing. No method of transmission over the Internet is 100% secure, but we continuously improve our safeguards.

Contact Us

If you have questions about this Privacy Policy, please contact our Data Protection Officer at privacy@cookify.io or write to: Cookify, 123 Privacy Lane, Dublin, Ireland.